Remote Support
 

About Integrity Computers 

 
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Our Mission

Our mission is to end frustration with technology by combining the right solutions with the most extraordinary customer service.

 

What if technology really could help your business be more successful? 

Modern technology promises us a life that’s easier… simpler… faster… more productive.   

But more and more business leaders find themselves frustrated and unable to scale or escape because their technology doesn’t deliver on the promises it once made. Instead of helping, it becomes another stressful item on the to-do list.  

 
 
 

At Integrity, we believe that technology can be a tool that can help your company be more successful, not just a pile of complexity and frustration that no one can help you navigate or solve. 

 
 
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Located in Statesville, North Carolina, Integrity has been serving small to mid-sized businesses and nonprofits for over 15 years. What started with a yellow page listing and a spare bedroom has grown into a business that has worked with hundreds of clients — mostly predominantly in the Iredell County, NC area. 

We’re a little obsessed with service and equally as passionate about technology. But whether it’s setting you up with new computers or notifying you of any updates that might boost your productivity, our main focus is freeing you up to do what you do best. 

 
 
 

Fast & Friendly, Whenever You Need Us

Need help or have a question? We’re quick to respond.  

The last thing you need is a slow, unresponsive IT “expert” who makes you feel dumb because you have a question or run into a problem. At Integrity, we love coming in to work and enjoy the chance to help solve your IT problems and make your business better.  

 
 
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Helping You Stay a Few Steps Ahead 

When you’re flying by the seat of your pants, it’s nearly impossible to stay productive or focused on growing your business. That’s why we don’t just want to be the people you call when something isn’t working. Our trained and certified experts can help you plan ahead, leverage today’s cutting-edge technology to reach your goals, and make your business better. 

That includes:

  • Trained & certified technicians who can make cost-effective recommendations 

  • Ongoing planning to align your technology with your organization’s goals 

  • Connecting you with industry-leading technology vendors 

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What We Value

SERVING, NOT SELLING

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It may sound obvious, but we’re always looking for ways to put the needs of our clients before our own. The cost to us might be a few late nights or coming out to fix a server on a Sunday. But when it means our clients are set up to succeed, those are small prices to pay.

SEEING OTHERS WIN

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In a world where it’s more about “what’s in it for me?” it's nice to know that your victories are celebrated just as much as our own. So when your team has more flexibility on the road or your network gets back up and running just in time to help you win that big proposal, we’re right there celebrating with you.

DOING WHAT’S RIGHT (NOT WHAT IS EASY)

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We see way too many “easy fix” solutions in the IT world. But what’s easy may not be what’s best for your business. Our technicians always look to solve the root cause of the problem, not just the nagging symptom. Call it honesty or integrity… we just call it doing what’s right for your business.

Meet Our Team

 
Luke Popejoy Integrity Computers

Luke Popejoy

+ Read More About Luke

Luke is the President of Integrity Computers, Inc. Besides his mission to QA the best coffee beans for his team, Luke is dedicated to making sure that Integrity Computers sustains a vibrant workplace culture and lives out their goal of providing "extraordinary service".

Luke is a member of The C12 Group, a roundtable forum for Christian CEOs & Business Owners. When he isn’t busy running the business, or playing with his 3 children, Luke loves to be outdoors and enjoys reading. Some of his favorite books are Good To Great by Jim Collins, Integrity by Dr. Henry Cloud, and The Prodigal God by Tim Keller.

Luke loves to remind people that they have a purpose and are ridiculously loved. John 3:16 is a great testament to that.

Jacob Wiley Integrity Computers

Jacob Wiley

General Manager

jacob@icisupport.com

+ Read More About Jacob

Jacob joined Integrity Computers, Inc. in 2014 and serves as the company’s General Manager. His deep experience benefits Integrity Computer’s clients with solutions that revolutionize workflow and bring businesses into the modern era of technology. No one will miss the passion that he brings to the table for technology!

Jacob and his wife are proud parents of two lovely children. When he is not in front of a computer, Jacob is a devoted husband and has the privilege of playing bass guitar on the worship team at New Life Church in Taylorsville, NC where he also volunteers supporting their IT needs.

Christopher Elmy

Service Manager

celmy@icisupport.com

+ Read More About Chris

Chris joined Integrity Computers, Inc. in 2020 and currently serves as the Service Manager. His primary role is overseeing our IT Support Specialist Team. He focuses on ensuring the service we provide aligns with our mission statement of consistently delivering extraordinary customer service. His pursuit of continuous improvement makes him an awseome fit for this role!

Chris has a wonderful wife and 2 awesome kids. If it is a nice day, and he isn't working... check the lake. He will be fishing.

 
Could not believe the speed and accuracy of determining and solving the problem. Great work! They set a very high standard of performance!
— Steve S
 

Customer Feedback

Each service is complete with a customer survey that is scored using our strict but transparent customer satisfaction rating system to make sure every customer’s expectations are met – and even exceeded. 

Customer Satisfaction Transparency

The data below is real time information that is updated any time someone leaves us feedback. We can’t wait for you to become a customer so you can give us your feedback too!

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Customer Satisfaction Score
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Tickets Counter
(past 30 days)
 
 
 

Ready to chat about your IT needs? 

 
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